Alcon

Job Title: Surgical IOL Manager (Coffs Harbour, Port Macquarie Region)
Job Type: Full Time
Location: Coffs Harbour, Port Macquarie Region - NSW
Date Advertised: 2/10/2024


Description: About Alcon

Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. We offer the most complete line of ophthalmic surgical devices, as well as a differentiated consumer eye care, contact lens, contact lens care and consumer eye care products for dry eye and allergy, to help patients see, look and feel their best. We are looking for a talented individual to join our surgical sales team to grow the Alcon Surgical IOL portfolio in your region.

Responsibilities:

As an IOL Manager – Surgical Sales you will be supporting surgical facilities, and you will be trusted to oversee the overall IOL portfolio, showcasing expertise in our products’ benefits and differentiating vs. competitive products by providing high technical consultancy in assigned accounts. You will work with Account Managers, Tender and Pricing teams to provide the right customer solutions. In this role, a typical day can include:
-Driving total IOL revenue and market share in the territory (Coffs Harbour, Port Macquarie Region, this territory will have regional and Sydney travel)
-Accelerating PCIOL (Presbyopia Correcting IOLs) penetration
-Facilitating the Accelerator program in selected accounts
-Managing tender requirements working with internal teams
-Working with Customer Operations on consignment, leveraging MyAlcon360
-Developing new business with customers to achieve sales targets.
-Maintaining and optimizing existing relationships and managing business with existing key customers.
-Providing feedback on competitor activities in the field via line management.
-Maintaining and upholding an excellent company image.

Competencies:
•Deep knowledge of all IOLs. Ability to detail the full portfolio of IOL products. Ability to competitively position Clareon vs. modified/advanced monofocals.
•You will be joining a talented team, committed to outstanding results where everyone shows high levels of collaboration, innovation, and customer focus.
•Excellent communication, presentation, and negotiation skills, both technical and interpersonal. Ability to effectively convey clear, complete, and focused information, and to interact with all levels of authority, tailoring messages to audiences and listen to other views.
•Customer oriented mindset and strong customer relationship management.
•Flexibility, motivation, self-confidence, resilience, goal orientated mindset with a strong sense of drive.
•Strong logical and analytical skills to solve problems, ability to work independently and be proactive. Strong business decision making, based on data, fairness, and consistency.
•Experience with CRM applications (such as Salesforce) to manage relationships, complete account and call planning is desired.


Education:
•Tertiary qualifications in optometry, orthoptics, science or business

Work Experience:
2-3 years of experience in customer facing roles within surgical environment or other industries

Strong understanding of ophthalmic procedures, product technology, and selling to the medical profession

Demonstrable track record developing and executing business plans, goal setting and team building, performance management

Strong desire and ability to learn technical knowledge

Understanding of the MTAA code of practice


Why join Alcon?

- Join a global leader with a rich history of innovation and excellence in eye care.

- Be part of a collaborative and supportive team culture that values diversity and inclusion.

- Enjoy a competitive compensation package and opportunities for career advancement.

- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.


If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.



Alcon Careers

See your impact at alcon.com/careers


Contact Details: For any enquiries regarding this role or to apply, please contact Julie Li via email: julie.li@alcon.com

Applications may also be submitted via the APPLY NOW eForm.