Vision Eye Institute

Job Title: Triage Orthoptist - Box Hill, VIC
Job Type: Full Time
Location: Box Hill, VIC
Date Advertised: 12/02/2021

Description: Job Title: Triage Officer

Short Description:
• Vision Eye Institute is Australia’s most successful and trusted private Ophthalmic provider
• Vision Eye Institute is dedicated to providing patients with the very best of care
• Vision Eye Institute offers General Consulting, Laser and Day Surgery services

The primary objective of this position is to provide a triage service for incoming appointments to optimise the clinic time and ensure patients are booked in accordance with triage policy.

Key Tasks include but are not limited to:
• Work proactively with patients, doctors and all team members
• Responsible for ensuring patients are appropriately and strategically booked to ensure clinic runs to time on a day to day basis
• Ensure triage process is adhered to in accordance with policy and procedure
• Provision of analytical data relating to appointment information ie DNA’s, rescheduling and appointment referrals
• Responsible for appointment follow up and timely documentation as per policy and procedure
• Ensure all patient information is obtained and entered into data system
• Assist with doctor scheduling and planning
• Orthoptic duties as required
• Collect data, set up and maintain accurate records and databases

Skills/Experience Required:
• Applicants must have a Bachelor of Health Science Degree or Orthoptics Qualification
• Registration with AOB
• Previous patient care / medical industry experience
• Demonstrated written, verbal and interpersonal skills
• Effective time management, priority management and problem solving skills and exceptional administrative skills
• Flexibility – able to adjust sessions and hours to suit the needs of the business

Contact Details: For further information or to apply, please contact Margaret Kelly via email:

Applications may also be submitted via the APPLY NOW! eForm.